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Andzen

  • Klaviyo Elite Master Partner · Klaviyo Agency Partner of the Year APAC 2025
  • Global

Brands with real gift volume who want the recipient audience worked properly.

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Our verdict

Every gift Giftnote sends captures a recipient who has already received your product and cost you nothing to acquire. Andzen build the lifecycle programme that converts them. As the first Klaviyo Elite Master Partner in APAC and Klaviyo Agency Partner of the Year APAC for 2025, they treat gift recipients as their own segment with their own flows rather than dropping them into a generic welcome series. Their stack spans Klaviyo, Attentive, Postscript, Recharge, Gorgias, Okendo and Loop, so there is somewhere for a recipient to land after that first purchase. Pair them with your storefront partner and let them own the retention layer.

Gifting signal

Top-tier Klaviyo capability is the most direct lever there is on gift-recipient conversion.

Strengths

  • Build recipient welcome and first-purchase flows off Giftnote's gift delivered event
  • Segment gifters, recipients and converted recipients so each gets different messaging
  • Run the gifter side too: thank-you, reorder and occasion reminders for next year
  • Report recipient-to-first-time-customer conversion as its own line, not buried in email revenue
  • Extend into SMS and loyalty so recipients have somewhere to land after the first purchase
  • Teams operating across APAC, AMER and EMEA

Watch out

Andzen are lifecycle and CRM specialists rather than a build shop, which is why the Klaviyo credentials are what they are. Pair them with your storefront partner and let them own the retention layer.

The details

Everything below is taken from publicly published sources.

Founded
2012
Parent group
Independent

Specialisms

  • Email & SMS
  • Marketing
  • Analytics
  • Subscriptions

Named clients

  • MAAP
  • Aje
  • Birdsnest
  • Nutrition Warehouse
  • Janie and Jack
  • Hard Yakka

Where Andzen fit in a gifting programme

A gift order hands you two people for the price of one. The buyer you already had, and a recipient who has your product in their hands and has never heard of you. That second person is the whole opportunity, and they are only reachable through lifecycle. Andzen are the first Klaviyo Elite Master Partner in APAC and fifth globally, and were named Klaviyo Agency Partner of the Year APAC for 2025, so the credential that matters most here is one they already hold.

In practice the work is building recipient flows that fire off the gift delivered event rather than dropping recipients into a generic welcome series, then segmenting gifters, recipients and converted recipients so each gets messaging that makes sense for how they arrived. The gifter side matters too: someone who sent a gift in November is the most likely person to send another one next November, and a reminder timed to that is one of the easiest wins in the calendar.

What makes them a good fit

Their published stack runs across Klaviyo, Attentive, Postscript, Recharge, Gorgias, Okendo and Loop, which is unusually broad for a lifecycle shop. That breadth matters for gifting because a converted recipient needs somewhere to land after the first purchase, whether that is a subscription, a loyalty programme or a review request that brings them back.

Andzen operate across APAC, AMER and EMEA and have been in the Shopify Plus Partner Program since its early days. They are a retention practice rather than a build shop, so the usual shape is Andzen owning the lifecycle layer alongside whoever owns your storefront.

Andzen: your questions

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