Does Prosper Digital work with Giftnote?

Yes. They hold Shopify Platinum and Klaviyo Advisor Gold, so they can build the gifting experience and the recipient flows, and their Gorgias Premier status covers the support side too.

Why does support capability matter for gifting?

Gifting creates a support pattern brands do not anticipate: recipients contacting you about an order they did not place, cannot see in an account, and have no order number for. At peak that volume is real.

Is Prosper Digital right for a small gifting task?

Their shape is build, support and lifecycle handled together for Shopify Plus brands. For a single standalone gifting task, a one-discipline specialist will be quicker to brief.

All agency partners

Prosper Digital

Shopify Platinum Partner · Gorgias Premier Partner · Klaviyo Advisor Gold
Australia & New Zealand

Australian Shopify Plus brands wanting build, support and lifecycle in one place.

Visit website

Last verified 8 September 2026

Our verdict

Prosper Digital hold Shopify Platinum, Gorgias Premier and Klaviyo Advisor Gold at once, which between them cover the whole gifting path: the experience built on the site, the support load when a recipient has a question about a gift they did not order, and the flows that convert them afterwards. Studios in Melbourne and Sydney, and the migration depth to bring a legacy gifting setup across.

Gifting signal

Klaviyo Advisor Gold alongside Shopify Platinum: build and lifecycle capability in one team.

Strengths

Build, support and lifecycle handled by one accredited team
Gifting experience built into the storefront and tested through CRO
Gorgias Premier, so recipient and gifter support is designed rather than reactive
Magento and WooCommerce migrations, including legacy gifting setups
Standalone CRO and experimentation practice
Studios in Melbourne and Sydney

Watch out

Prosper are set up for Shopify Plus brands who want build, support and lifecycle together. For a single standalone gifting task, a one-discipline specialist will be quicker to brief.

The details

Everything below is taken from publicly published sources.

Founded: 2017
Parent group: Independent

Specialisms

Development
CRO
Design & UX
Migration
Analytics

Named clients

Mattel Creations
Miss Amara
Poppy Lissiman
The Memo
Space Furniture
Sushi Sushi
Australian Open

Published case studies

Where Prosper Digital fit in a gifting programme

Gifting creates a support pattern most brands do not anticipate. Recipients contact you about an order they did not place, cannot see in an account, and have no order number for. At peak that volume is real, and it lands on a team already stretched.

Prosper Digital hold Shopify Platinum, Gorgias Premier and Klaviyo Advisor Gold simultaneously, which between them cover the whole path: the experience built on the site, the support load it generates, and the flows that convert the recipient afterwards. Very few agencies hold all three.

What makes them a good fit

Operating since 2017 with studios in Melbourne and Sydney, they work with Mattel Creations, The Memo, Miss Amara and the Australian Open, and won a 2026 Shopify Build Award for Merchant Impact. They run a standalone CRO and experimentation practice, so changes to the gifting path can be tested rather than assumed.

They also carry Magento and WooCommerce migration experience, including bringing legacy gifting setups across. The shape of the engagement is build, support and lifecycle together — for a single standalone gifting task, a one-discipline specialist will be quicker to brief.