Rosewood Hong Kong brings luxury hotel gifting to a recipient list, powered by Giftnote

Rosewood Hong Kong has opened a corporate gifting storefront, sending to a full recipient list from one order with a personal message for every recipient and a send date the buyer chooses.

Industry

Corporate Gifting

The Challenge

Rosewood Hong Kong's products were already a favourite corporate gift, but Shopify checkout takes one shipping address per order, leaving bulk gifting to spreadsheets, email threads and manual coordination.

The Solution

A dedicated corporate gifting storefront on Giftnote Multi-Gift, with CSV recipient upload, a choice of group or per-recipient messaging, scheduled sending and several gift carts in one programme.

HONG KONG: Rosewood Hong Kong has opened an online gift shop, bringing the hotel's pastry kitchen to companies sending to clients and partners at scale.

It's built on Giftnote, used by over a thousand Shopify brands for gifting at scale.

The brand

Rosewood Hong Kong sits on the Tsim Sha Tsui waterfront as one of the city's landmark luxury hotels. Its patisserie is the kind of gift that's close to impossible to source anywhere else, and until now was equally close to impossible to send to more than one address at a time.

The Rosewood Hong Kong corporate gift shop

What is in the shop

The range is hotel pastry rather than hamper filler: the Butterfly Vanilla Flan from $528, the Hazelnut Latte Cake at $428, a Chocolate Hazelnut Flan and a Hazelnut, Macadamia and Vanilla cake. These are gifts whose price says something specific about the relationship.

Gifts in the shop right now include:

Butterfly Vanilla Flan: from HK$528
Chocolate Hazelnut Flan: from HK$558
Hazelnut Latte Cake: HK$428
Hazelnut, Macadamia & Vanilla Millefeuille: from HK$508
Tahitian Vanilla Millefeuille Cake: from HK$448
Salted Caramel Millefeuille Cake: from HK$448
Nespresso Coffee Millefeuille Cake: from HK$448
Dark Chocolate Millefeuille Cake: from HK$448

A first for hotel gifting in Hong Kong

Rosewood Hong Kong is on record as the first hotel in Hong Kong running this function on Shopify. Luxury hospitality gifting has traditionally run on phone calls, email threads and a concierge coordinating deliveries by hand.

Moving it onto a multi-recipient storefront turns a bespoke service into a programme the hotel can scale through Chinese New Year and Mid-Autumn.

How the gifting works

The Rosewood Hong Kong gift shop is open now, running on Giftnote Multi-Gift.

Then comes Recipients & Gift Messages, where the list is either typed in or dropped in as a CSV. Then come two questions most gifting tools never ask: what type of message? (one message for the whole list, a different note per recipient, or none at all) and

when to send?, which separates the moment the message lands from the moment the order was paid for.

The Add another cart? step is the one people miss. One programme can run several gift bundles at once, so the senior client list and the whole-team send needn't be two exercises.

Adding recipients and choosing the message type

What the programme does

One order to as many recipients as the list holds
Recipients added individually or uploaded by CSV
A group message, a different note per recipient, or none at all
A send date chosen by the buyer, not dictated by the order date
Several gift carts running inside one programme

What it unlocks for the brand

No other channel does this. One order, hundreds of first impressions, every one of them opened deliberately rather than skipped.

74%

of gift recipients are new to the brand

11%

convert within 90 days

25%

increase in average order value

The recipient gets a message, not a tracking number, and enters Klaviyo as a gift recipient rather than an anonymous address.

Giftnote POV

A corporate gift is the only marketing you send that someone opens on purpose. The brands doing it properly treat the recipient as a customer they have just acquired, because that's exactly what they are.

About Rosewood Hong Kong

Rosewood Hong Kong is a luxury hotel on the Tsim Sha Tsui waterfront, part of Rosewood Hotel Group, offering patisserie, cakes and gift collections. Its corporate gift shop is open now.

About Giftnote

Giftnote turns a gift order into two customer relationships instead of one. Used by over a thousand Shopify brands for gift messaging, digital gift cards, store credit and corporate gifting, with recipient capture flowing into Klaviyo.

Launch corporate gifting like Rosewood Hong Kong

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Frequently asked questions

Does Rosewood Hong Kong do corporate gifting?

Yes. Rosewood Hong Kong takes corporate and bulk gift orders through its corporate gift shop, sending to as many recipients as the list holds from a single order.

Can you send Rosewood Hong Kong gifts to many addresses in one order?

Yes. One order becomes a shipment per recipient, with addresses checked before dispatch and a message attached to each.

Can you write a different gift message for each recipient?

Yes. You choose once, up front: a single group message, individual messages per recipient, or no message.

Can you choose when the gift message is sent?

Yes. Sending is scheduled separately from ordering, so the message arrives when it should.

How does a Shopify brand send one order to many addresses?

Shopify wasn't built for one order going to two hundred doors. That takes an app that splits the order, validates each address and carries a message per recipient. Rosewood Hong Kong does this with Giftnote Multi-Gift.

What software powers Rosewood Hong Kong's corporate gifting?

Giftnote Multi-Gift handles it: the storefront, bulk recipient upload, individual messages and send scheduling.

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